Subscribe to MyEmergencyCrew

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MyEmergencyCrew is Free to Join and to use with up to 20 Member Accounts. For higher Memberships we require a subscription fee to maintain Data Retention for your Members. All features are available, regardless of your Subscription or Free usage.

Our Subscription model is based on the number of Active & Operational* Member Accounts you can manage within each Brigade/Unit. Our rates are between 35% to 100% cheaper than other systems available in Australia and offer greater flexibility when managing your Membership.

For small Brigades and Units, up to 20 Active Member Accounts is free. There is no need to subscribe if you do not require more than 20 Active Members. If you currently have more than 20 Members and your Subscription is expiring, you can reduce your Active Member count before expiry to continue on our Free Plan.

Please see our full Terms and Conditions for details on what you get with your Paid Subscription. Payments are processed by PayPal and you will be issued with the necessary financial documents for your transaction. Should you wish to be invoiced before payment, or use a different payment method, please contact us directly as this can be arranged.

Product Support is only available to Administrators with a Current, Paid Subscription. Use the Contact / Support Form.

* Operational Members includes Member Accounts with either Operational or Schedule Activity enabled.

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All prices shown are Australian Dollars. Your new Subscription may take up to 2 business days to be processed and activated on your MyEmergencyCrew Brigade/Unit. Each Subscription applies to one (1) nominated Brigade/Unit only and cannot be shared or transferred to another. Prices, Limits and Periods are subject to change without notice.

Option

Top Up your Member Limit

You must have an existing, current Paid Annual Subscription to Top-Up your Members Limit. The Member Limit Top-Up will last for as long as your Primary Subscription. You should then consider a higher Subscription when renewing. If you are on a Monthly Subscription, consider moving to an Annual Subscription at the end of your current month.

Option

Make a Voluntary Donation

A donation does not count towards your Subscription unless by prior arrangement with MyEmergencyCrew. Please remember to specify your Brigade/Unit Name with your donation. Thanks!

Cancelling your Subscription

  1. Log in to your PayPal account
  2. Go to Profile > Profile & Settings
  3. Go to Financial Information
  4. Find Pre-approved Payments and click on Update
  5. Find MyEmergencyCrew in the Merchant list
  6. Click Details and Cancel the recurring payment

Postal Address

Gerard Dunning (trading as MyEmergencyCrew)
PO Box 5093
Erina Fair
Erina
NSW 2250
Australia

Connect on LinkedIN

Hi. My name is Gerard Dunning (ABN 44 307 959 263) and I'm an RFS (NSW) volunteer. I'm also a professional software developer and creator of the MyEmergencyCrew system. If you like using MyEmergencyCrew and are on LinkedIn I'd like to connect with you. If you feel inclined to leave an endorsement or recommendation I'd certainly appreciate that also. It costs nothing but is valuable to me as a software engineer. Thanks in advance.